Welcome to Turning Point Therapy
We would love to hear from you. If you have feedback or a question you need answered, use this contact form below.
Our services are available to anyone in B.C. or Canada and in person through our Vancouver and North Delta offices.
Free 1/2hr consultation available in our online booking.
Cancellation Policy
Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in the therapist's day that could have been filled by another client. As such, we require 24 hours' notice for any cancellations or changes to your appointment. Clients who provide less than 24 hours notice or miss their appointment, no matter what the reason, including illness, traffic, or any emergency, will be charged the appointment fee.
To Cancel.
- Through your Jane account.
- Text your therapist at 604 638 7221.
- Email your therapist directly (the email is in the booking information, 'firstname'@turningpointtherapy.ca). Weekend cancellations must be given directly to your therapist.
Your cancellation will be noted from the time of your call, email or text. We thank you for your understanding.